Search

Apple sued for misleading information on storage for iOS 8 devices

Apple sued for misleading information on storage for iOS 8 devices

Including iPhones, iPads and iPods

Editor: Buro 24/7


Apple is reportedly being sued for not being transparent about the amount of memory that is required for its flagship operating system – iOS 8...

Two customers strongly believe that they were mislead by Apple with regards to how much memory and storage the iOS 8 system would use – so strongly, in fact, that they have filed a lawsuit against the tech giant.

The complaint is specifically targeted towards Apple's 16GB devices. When the Californian tech company released the iOS 8 update in September last year, millions of owners with 16GB (or less) iPads, iPods and iPhones had to delete many precious files including videos, photos and apps, to make way for the new and improved operating system. It was a hassle felt by many, but none were so incensed as two Apple 16GB product owners, who have since decided to file a class action lawsuit against Apple.

Filed on December 29 by California residents Paul Orshan and Christopher Endara, the lawsuit claims that 23.1 per cent of a 16GB hard drive can be used up by iOS 8 – which is substantially more than Apple mentioned in its note to users with regards to the new operating system upgrade. The duo were then further angered when they felt that the tech giant used the opportunity to promote its iCloud storage service:

"Using these sharp business tactics, [Apple] gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding," reads the complaint.

In addition, upgrading devices from the earlier iOS 7 to iO8 can cause people to lose up to 1.3GB of memory, said the legal papers filed.

The initial iOS8 update came with more than storage woes, as many people who downloaded it onto iPhone 6 and iPhone 6 Plus devices were suddenly no longer able to make calls. Apple issued an apology at the time and had to redraw and reissue a new iOS8 update, noting that only 40,000 were effected by the error.

This isn't the first time Apple have faced such a lawsuit. In 2007 a Candian law student sued the company for misleading him with regards to how much storage was available on his iPod Nano, the case, however, was eventually dismissed. Apple are yet to comment on the recent December 29 filing.

Related articles

Buro 24/7 Selection

More