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Hen-na Hotel in Japan to be run by robots

Hen-na Hotel in Japan to be run by robots

"We will make the most efficient hotel in the world"


Japan will launch the first ever entirely robot-run hotel this July – The Hen-na Hotel aims to be "the most efficient hotel in the world" by swapping a real life team of staff for a computerised robotic one...

Service can make or break a hotel stay experience, at least that is what the Hen-na Hotel in Japan is banking on (literally). The new hotel is making its exclusively robotic staff force, the main attraction. Upon arrival, guests of the hotel will be checked-in by a robot receptionist, from then on your fate is in the hands of computerised porters, cleaners and waitresses. Access to your room will even be granted via face recognition technology.

Hen-na Hotel's big idea is to keep running costs low by skipping the wages of hotel employees. "We will make the most efficient hotel in the world," company President Hideo Sawada said in a news conference, showing unwavering confidence in the ability of these machines to stay on top of the work load and deliver service. The economic measure has allowed the hotel to price its rooms at only $60 per night. The July unveiling of the theme-park based hotel will tell whether it is a case of 'getting what you pay for,' or the future of the industry...

Robots at Japan hotel story

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